How Do I Move My Database To A New Computer? - Single User Edition

This article will outline how to move your Single User data from an old computer to a new computer.

Here are the steps:

  1. On your old computer, go to File and choose Backup. Create a .zip file backup of your database. Save it to a memory stick/backup drive that's easy to access.
  2. On your new computer, download and setup file for Fleet Maintenance Pro 15.  The installation file is called fmp15_su.exe. The 'su' stands for single user. If you do not have this file available, please email us at support@mtcpro.com with the name the software is registered to. We'll reply back with the setup file.
  3. When the installation is complete on your new computer, open the software up by right clicking the icon on the desktop and choosing 'Run As Administrator'.
  4. At this point, you should see an equipment list with sample data. We need to register the software now. Go to Help in the top menu and choose Register. Enter your username and product key. Afterwards, close and open the software. It should now be registered.
  5. It's time to load up your data. Copy the .zip file you made from step 1 to the desktop of your new computer. Then, open our software and go to File at the top. Choose the option to Restore:
  6. Click on Browse. Navigate to the desktop and double click the .zip file to select it. Then click the Restore button
    Note: If you do not see a .zip file to restore from, make sure you copied it to the desktop in step 5. You can also browse directly to your backup drive/memory stick and grab the .zip file from there.
  7. Close and re-open the program. You should now see your data here. Check your equipment list, maintenance history, etc, and make sure everything looks right. If it does, then you are good to go!


Additional information which may be useful:

Do I need to get a new registration key for my new computer?
You do not need a new registration key. You can re-use the same user name and serial number that we sent to your email address upon initial purchase. If you have a key for version 14 or prior, and try to use it with version 15, it will not work. You'll have to purchase an upgrade from us to get a valid version 15 key.

I put in my user name and serial number in the registration window. However, when I open the software again it still says it's the trial version.
On your desktop, right click the Fleet Maintenance Pro icon and choose "Run as Administrator". Then try to register. The software needs the extra admin rights in order to register the product.

I'm receiving a message saying the program version is out of date. What do I do?
Create a new backup by going to File | Backup and download the latest release for version 15 from here: http://www.mtcpro.com/updates/. Once the update is installed you shouldn't get this error anymore.

What do I do with the software on the old computer?
If you are going to reformat or trash the old computer, you don't really need to do anything extra with it. If you would like, you can uninstall our software from Add/Remove programs on the old machine. Be aware, uninstalling will completely wipe the data from that machine. Make sure everything is 100% working on your new computer with your data before doing this, just in case you need to make a new backup from your old machine. You may even want to make another .zip file and save it somewhere else, just in case, before you uninstall. If you uninstall the old software, and find out you're missing things on the new computer, your options will be very limited.

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